SolutGen AI Data Processing Addendum

Last Update: April 22nd 2024

This Data Processing Addendum (“DPA”) and the schedules to this DPA apply to the Processing of Client Personal Data on behalf of Client as identified on the Master Services Agreement (the “Client”) in order to provide Services Client may have ordered from SolutGen AI.

This DPA forms part of the Master Services Agreement available at https://www.SolutGen.com or such other location as the Master Services Agreement may be posted from time-to-time or such alternative agreement Client may have entered into with SolutGen AI pursuant to which Client has accessed SolutGen AI’s Services, as defined in the applicable agreement (the “Agreement”). In the event of a conflict between the terms of this DPA and the terms of the Agreement, the terms of this DPA will prevail, unless the Agreement explicitly provides otherwise, identifying the relevant portion of the DPA that it is superseding.

For purposes of this DPA, Client and SolutGen AI agree that Client may be a Data Controller of Client Personal Data and SolutGen AI may be a Data Processor of such data, except when Client acts as a Data Processor of Client Personal Data, in which case SolutGen AI is a subprocessor. In the course of providing Services to Client pursuant to the Agreement, SolutGen AI may Process Client Personal Data on behalf of Client.

SolutGen AI agrees to comply with the following provisions with respect to any Client Personal Data submitted by or on behalf of Client for the Services or collected and Processed through the Services.

  1. DEFINITIONS

Any capitalized term used but not defined in this DPA has the meaning provided to it in the Agreement or in the Applicable Data Protection Law.

  1. PROCESSING OF CLIENT PERSONAL DATA

SolutGen AI will in the course of providing Services, including with regard to Transfers of Personal Data to a third country, Process Client Personal Data only on behalf of and under the documented Instructions of Client unless required to do so otherwise under Applicable Data Protection Law; in such a case, SolutGen AI will inform Client of that legal requirement before Processing, unless that law prohibits such information on important grounds of public interest. Schedule 1 specifies the duration of the Processing, the nature and purpose of the Processing, and the types of Personal Data and categories of data subjects. Client is responsible for ensuring that (a) it has complied, and will continue to comply, with Applicable Data Protection Law in its use of the Services and its own Processing of Client Personal Data and (b) it has, and will continue to have, the right to Transfer, or provide access to, Client Personal Data to SolutGen AI for Processing in accordance with the terms of the Agreement and this DPA. Client appoints SolutGen AI as a Data Processor to Process Client Personal Data on behalf of, and in accordance with, Client’s instructions (a) as set forth in the Agreement, this DPA, and as otherwise necessary to provide the Services to Client (which may include investigating security incidents and preventing spam or fraudulent activity, and detecting and preventing network exploits and abuse); (b) as necessary to comply with applicable law; and (c) as otherwise agreed in writing by the parties (“Permitted Purposes”).

Client will ensure that its instructions comply with Applicable Data Protection Law. Client acknowledges that SolutGen AI is not responsible for determining which laws are applicable to Client’s business nor whether SolutGen AI’s provision of the Services meets or will meet the requirements of such laws. Client will ensure that SolutGen AI’s Processing of Client Personal Data, when done in accordance with Client’s instructions, will not cause SolutGen AI to violate any applicable law, regulation, or rule, including Applicable Data Protection Law. SolutGen AI will inform Client if it becomes aware or reasonably believes that Client’s data Processing instructions violate any applicable law, regulation, or rule, including Applicable Data Protection Law. Client is responsible for ensuring that suitable safeguards are in place prior to transmitting or Processing, or prior to permitting Client’s end

users to transmit or Process, any Special Categories of Data via the Services. Client specifically acknowledges that its use of the Services will not violate the rights of any Data Subject that has opted-out from sales or other disclosures of Client Personal Data, to the extent applicable under the CCPA.

  1. SECURITY

SolutGen AI will ensure that its employees (including subprocessors) who Process Client Personal Data for SolutGen AI or who have access to Client Personal Data are authorized to Process this Personal Data, and have undertaken to, or are contractually bound to observe confidentiality. SolutGen AI will ensure that this obligation to maintain confidentiality continues beyond the termination of employment contracts or service contracts, and beyond the termination of this DPA. Taking into account the state of the art, the costs of implementation and the nature, scope, context, and purposes of Processing as well as the risk of varying likelihood and severity for the rights and freedoms of Natural Persons, SolutGen AI will in relation to Client Personal Data implement appropriate technical and organizational measures to ensure a level of security appropriate to the risk, as required by Art. 32 GDPR. As appropriate, this may include:

In assessing the appropriate level of security, SolutGen AI will take into account the risks presented by Processing, in particular from a Personal Data Breach. SolutGen AI’s technical and organizational measures specified in Schedule 2 Appendix 2 are subject to technical advancements and development. SolutGen AI will regularly test, assess and evaluate the effectiveness of technical and organizational measures to reasonably ensure the security of the Processing.

  1. SUBPROCESSING

Client agrees that SolutGen AI may use subprocessors to fulfill its contractual obligations under the Agreement.

Where SolutGen AI authorizes any subprocessor as described in this Section 4, SolutGen AI agrees to impose data protection terms on any subprocessor it appoints that require it to protect Client Personal Data to the standard required by Applicable Data Protection Law, such as including the same data protection obligations referred to in Article 28(3) of the GDPR, in particular providing sufficient guarantees to implement appropriate technical and organizational measures in such a manner that the Processing will meet the requirements of the GDPR.

Client provides a general consent for SolutGen AI to engage onward subprocessors, conditional on the following requirements:

  1. Any onward subprocessor must agree in writing to only Process data in a country that the European Commission has declared to have an “adequate” level of protection; or to only Process data on terms equivalent to the Standard Contractual Clauses, or pursuant to a Binding Corporate Rules approval granted by competent European data protection authorities; and
  1. SolutGen AI will restrict the onward subprocessor’s access to Client Personal Data only to what is strictly necessary to provide the Services, and SolutGen AI will prohibit the subprocessor from Processing the Client Personal Data for any other purpose.

Client consents to SolutGen AI engaging additional third party subprocessors to Process Client Personal Data within the Services for the Permitted Purposes provided that SolutGen AI maintains an up-to-date list of its subprocessors at https://www.SolutGen.com.

SolutGen AI will provide details of any change in subprocessors as soon as reasonably practicable, but in any event will give notice no less than fourteen (14) days prior to any such change. The Client may object to the new or changed Subprocessor within five calendar days after receipt of SolutGen AI’s notice.

If within ten (10) calendar days of receipt of that notice, Client notifies SolutGen AI of an objection to an appointment (based on reasonable grounds relating to data protection), then (i) SolutGen AI will work with Client in good faith to make available a commercially reasonable change in the provision of the Services which avoids the use of that proposed Subprocessor; and (ii) where such a change cannot be made within fourteen (14) days from SolutGen AI’s receipt of Client’s objection notice, notwithstanding anything in the Agreement, Client may, by such notice to SolutGen AI, terminate the Agreement to the extent that it relates to the Services which require the use of the proposed Subprocessor. Such termination will be without prejudice to any fees incurred by Client prior to suspension or termination. If no objection has been raised prior to SolutGen AI replacing or appointing a new subprocessor, SolutGen AI will deem Client to have authorized the new subprocessor. SolutGen AI will remain liable for any breach of this DPA that is caused by its subprocessors.

  1. DATA RIGHTS REQUESTS

SolutGen AI’s Services provide Client with a number of self-service features, including the ability to rectify, delete, obtain a copy of, or restrict use of Client Personal Data, which may be used by Client to assist in complying with its obligations under Applicable Data Protection Law with respect to responding to requests from data subjects via the SolutGen AI Services at no additional cost.

In addition, upon Client’s request, SolutGen AI will provide reasonable additional and timely assistance (at Client’s expense only if complying with Client’s request will require SolutGen AI to assign significant resources to that effort) to assist Client in complying with its data protection obligations with respect to data subject rights under Applicable Data Protection Law. In the event that any request, correspondence, enquiry or complaint from a data subject, regulatory or third party, including, but not limited to law enforcement, is made directly to SolutGen AI in connection with SolutGen AI’s Processing of Client Personal Data, SolutGen AI will inform Client providing details of the same, to the extent legally permitted. Unless legally obligated to do so, SolutGen AI will not respond to any such request, inquiry or complaint without Client’s prior consent. In the case of a legal demand for disclosure of Client Personal Data in the form of a subpoena, search warrant, court order or other compulsory disclosure request, SolutGen AI will attempt to redirect the requesting party or agency to request disclosure from Client. If SolutGen AI is legally compelled to respond to such a request, SolutGen AI will notify Client prior to disclosure of Client Personal Data so that Client may seek a protective order or other relief, if appropriate, unless SolutGen AI is barred by law from giving such notification.

  1. PERSONAL DATA BREACH

Upon becoming aware of a Personal Data Breach, SolutGen AI will without undue delay and within forty-eight (48) hours inform Client and provide written details of the Personal Data Breach reasonably required to fulfill Client’s notification obligations under Applicable Data Protection Law. Where possible, such details will include the nature of the Personal Data Breach, the categories and approximate number of data subjects concerned and the categories and approximate number of Client Personal Data records concerned, the likely consequences, and the measures taken or proposed to be taken to mitigate any possible adverse effects.

SolutGen AI will promptly work to recover Client Personal Data which is lost, damaged, destroyed or distorted as a result of the Personal Data Breach, and take such reasonable commercial steps as may be directed by Client to assist in the investigation, mitigation, and remediation of each such Personal Data Breach.

  1. DPIA AND CONSULTATION

SolutGen AI will provide reasonable assistance to Client in connection with data protection impact assessments, and prior consultations with Supervisory Authorities, which Client reasonably considers to be required of Client by Article 35 or 36 of the GDPR, with regards to Processing of Client Personal Data by SolutGen AI.

  1. RETURN AND DELETION OF CLIENT PERSONAL DATA

Within two (2) months after the expiry or termination of the Agreement, SolutGen AI will, upon Client’s request return all Client Personal Data to Client. Following the earlier of such request or the two (2) month period, SolutGen AI will destroy any Client Personal Data and any copies in SolutGen AI’s control or possession and provide written confirmation

once returned or destroyed. SolutGen AI may retain Client Personal Data after the expiry or termination of the Agreement to the extent required by applicable law, and only to the extent and for such period as required by applicable laws and always provided that SolutGen AI will ensure the confidentiality of all such Client Personal Data and will ensure that such Client Personal Data is only Processed as necessary for the purpose(s) specified in the applicable laws requiring its storage and for no other purpose.

  1. DE-IDENTIFIED DATA

“De-identified Data” means Client Personal Data that has been Processed such it can no longer be linked to an identified or identifiable Natural Person, or a device linked to such person.

SolutGen AI may Process Client Personal Data to create de-identified data for SolutGen AI’s legitimate business purposes. De-identified data will not be considered Client Personal Data and SolutGen AI may retain such data at its discretion.

  1. AUDITS

SolutGen AI will make available information to Client at Client’s request which is necessary to demonstrate compliance with this DPA and allow for any audits, including inspections, conducted by Client or another auditor, as requested by Client on reasonable, legitimate grounds for suspecting a breach of this DPA. SolutGen AI will provide for such audits by allowing Client to review confidential summary reports (“Audit Report”) prepared by third-party security professionals at SolutGen AI’s selection and Expense.

If Client can demonstrate that it requires additional information, beyond the Audit Report, then Client may request, at Client’s cost, SolutGen AI to provide for an audit subject to reasonable confidentiality procedures, which will: (i) not include access to any information that could compromise confidential information relating to other SolutGen AI clients or suppliers, SolutGen AI’s technical and organizational measures or any trade secrets; and

(ii) be performed upon no less than sixty (60) days’ notice, during regular business hours and in such a manner as not to unreasonably interfere with SolutGen AI’s normal business activities. If SolutGen AI is unable to follow Client’s instructions (for example, where Client’s request relates to a subprocessor that will not provide such information or right to SolutGen AI) or declines, Client may terminate the Agreement.

  1. INTERNATIONAL DATA TRANSFERS

Client authorizes SolutGen AI and its subprocessors to Transfer Client Personal Data across international borders, including from the UK or European Economic Area to the United States. Any international Transfer of Client Personal Data from the UK or European Economic Area to a Third Country must be supported by an approved EU adequacy mechanism. SolutGen AI and Client will use the Standard Contractual Clauses described in Schedule 2 as the adequacy mechanism supporting the Transfer and Processing of Client Personal Data.

  1. JURISDICTION SPECIFIC TERMS

Where SolutGen AI Processes Client Personal Data protected by Applicable Data Protection Law in one of the jurisdictions listed in Schedule 3, the terms specified in Schedule 3 with respect to the applicable jurisdiction(s) (“Jurisdiction Specific Terms”) apply in addition to the terms of this DPA. In case of any conflict or ambiguity between the Jurisdiction Specific Terms and any other terms of this DPA, the applicable Jurisdiction Specific Terms will take precedence.

  1. LIABILITY

Client and SolutGen AI will each be separately liable to the other party for damages it causes by any breach of the clauses in this DPA. Liability as between the parties is limited to actual damage suffered. Punitive damages (i.e. damages intended to punish a party for its outrageous conduct) are specifically excluded. Each party will be liable to data subjects for damages it causes by any breach of third party rights under these clauses. This does not affect the liability of the data exporter under its Applicable Data Protection Law.

  1. FAILURE TO PERFORM

In the event that changes in law or regulation render performance of this DPA impossible or commercially unreasonable, the Parties may renegotiate this DPA in good faith. If renegotiation would not cure the impossibility, or the Parties cannot reach an agreement, the Parties may terminate the Agreement in accordance with the Agreement’s termination provisions.

  1. UPDATES

SolutGen AI may update the terms of this DPA from time to time; provided, however, SolutGen AI will provide at least thirty (30) days prior written notice to Client when an update is required as a result of (a) the release of new products or services or material changes to any of the existing Services; (b) changes in Applicable Data Protection Law; or (c) a merger, acquisition, or other similar transaction. The then-current terms of this DPA are available at https://www.SolutGen.com.

  1. DURATION AND SURVIVAL

This DPA will become legally binding upon the Effective Date of the Agreement or upon the date that the Parties sign this DPA if it is completed after the effective date of the Agreement. SolutGen AI will Process Client Personal Data until the relationship terminates as specified in the Agreement. Any obligation imposed on SolutGen AI under this DPA in relation to the Processing of Client Personal Data will terminate when SolutGen AI no longer Processes Client Personal Data.

Schedules

Schedule 1: Client Personal Data Processing Details

Subject Matter of Processing:

The Processing will involve: the performance of the Services pursuant to the Agreement.

Duration of Processing:

The Processing will continue as set forth in the Agreement.

Categories of Data Subjects:

Client employees, contractors, agents, and/or representatives.

Special Categories of Personal Data:

None

Nature and Purpose of Processing:

Includes the following: The Processing activities performed by SolutGen AI will be as described in the Agreement.

Types of Personal Data:

Corporate contact information such as name, job title, email address, physical address and phone number.

Physical Location of Personal Data Processed by SolutGen AI

The data of US customers are stored in AWS data centers located in both Frankfurt, Germany, and within the United States.

The data of EU customers are stored exclusively in AWS data centers located in Frankfurt, Germany.

Schedule 2: Cross Border Data Transfer Mechanisms

  1. Definitions
  1. “EC” means the European Commission
  2. “EEA” means the European Economic Area
  3. “Standard Contractual Clauses” means, depending on the circumstances unique to Client, any of the following:
    1. UK Standard Contractual Clauses, and
    2. 2021 Standard Contractual Clauses
  4. “UK Standard Contractual Clauses” means the Standard Contractual Clauses for data controller to data processor transfers approved by the EC in decision 2010/87/EU (“UK Controller to Processor SCCs”), and
  5. “2021 Standard Contractual Clauses” means the Standard Contractual Clauses approved by the EC in decision 2021/914.
  1. Cross Border Data Transfer Mechanisms
  1. Order of Precedence.

In the event the Services are covered by more than one Transfer Mechanism, the transfer of Personal Data will be subject to a single Transfer Mechanism in accordance with the following order of precedence: (a) the applicable Standard Contractual Clauses as set forth in Section 2(ii) (UK Standard Contractual Clauses) or Section 2(iii) (2021 Standard Contractual Clauses) of this Schedule 2; and, if (a) is not applicable, then (b) other applicable data Transfer Mechanisms permitted under Applicable Data Protection Law.

  1. UK Standard Contractual Clauses.

The parties agree that the UK Standard Contractual Clauses will apply to Personal Data that is transferred via the Services from the United Kingdom, either directly or via onward transfer, to any country or recipient outside of the United Kingdom that is: (a) not recognized by the competent United Kingdom regulatory authority or governmental body for the United Kingdom as providing an adequate level of protection for Personal Data. For data transfers from the United Kingdom that are subject to the UK Standard Contractual Clauses, the UK Standard Contractual Clauses will be deemed entered into (and incorporated into this DPA by this reference) and completed as follows:

The UK Controller to Processor SCCs will apply where SolutGen AI is processing Personal Data.

The illustrative indemnification clause will not apply. Appendix 1 (Subject Matter and Details of the Processing) of this DPA serves as Appendix I of the UK Controller to Processor SCCs.

Appendix 2 (Security Measures) of this DPA serves as Appendix II of the UK Controller to Processor SCCs.

  1. **2021 Standard Contractual Clauses.** The parties agree that the 2021 Standard Contractual Clauses will apply to Personal Data that is transferred via the Services from the European Economic Area or Switzerland, either directly or via onward transfer, to any country or recipient outside the European Economic Area or Switzerland that is not recognized by the European Commission (or, in the case of transfers from Switzerland, the competent authority for Switzerland) as providing an adequate level of protection for Personal Data. For data transfers

from the European Economic Area that are subject to the 2021 Standard Contractual Clauses, the 2021 Standard Contractual Clauses will be deemed entered into (and incorporated into this DPA by this reference) and completed as follows:

  1. Module Two (Controller to Processor) of the 2021 Standard Contractual Clauses will apply where Client is a controller of Personal Data and SolutGen AI is processing Personal Data.
  2. Module Three (Processor to Processor) of the 2021 Standard Contractual Clauses will apply where Client is a processor of Personal Data and SolutGen AI is processing Personal Data.
  3. For each Module, where applicable:
    1. in Clause 7 of the 2021 Standard Contractual Clauses, the optional docking clause will not apply;
    2. in Clause 9 of the 2021 Standard Contractual Clauses, Option 2 will apply and the time period for prior notice of subprocessor changes will be as set forth in Section 5

(Sub-Processors) of this DPA;

  1. in Clause 11 of the 2021 Standard Contractual Clauses, the optional language will not

apply;

  1. in Clause 17 (Option 1), the 2021 Standard Contractual Clauses will be governed by

Irish law;

  1. in Clause 18(b) of the 2021 Standard Contractual Clauses, disputes will be resolved before the courts of Ireland;
  2. in Annex I, Part A of the 2021 Standard Contractual Clauses:
    • Data Exporter: Client.
    • Contact Details: The email address(es) designated by Client in Client’s account via its notification preferences.
    • Data Exporter Role: The Data Exporter’s role is set forth in Section 2 (Processing of Personal Data) of this DPA.
    • Signature and Date: By entering into the Master Services Agreement, Data Exporter is deemed to have signed these Standard Contractual Clauses incorporated herein, including their Annexes, as of the Effective Date of the Master Services Agreement.
    • Data Importer: SolutGen AI, Inc.
    • Contact details: SolutGen AI Privacy Team – info@SolutGen.com
    • Data Importer Role: Data Processor.
    • Signature and Date: By entering into the Services Agreement, Data Importer is deemed to have signed these Standard Contractual Clauses, incorporated herein, including their Annexes, as of the Effective Date of the Services Agreement.
  3. in Annex I, Part B of the 2021 Standard Contractual Clauses:
    • The categories of data subjects are described in Appendix 1 (Details of Processing) of this DPA.
    • The Sensitive Information transferred is described in Appendix 1 (Details of Processing) of this DPA.
    • The frequency of the transfer is a continuous basis for the duration of the Services Agreement.
    • The nature of the processing is described in Appendix 1 (Subject Matter and Details of the Processing) of this DPA.
    • The purpose of the processing is described in Appendix 1 (Subject Matter and Details of the Processing) of this DPA.
    • The period for which the Personal Data will be retained is described in Appendix 1 (Subject Matter and Details of the Processing) of this DPA.
    • For transfers to subprocessors, the subject matter, nature, and duration of the processing is set forth at https://www.SolutGen.com.
  4. in Annex I, Part C of the 2021 Standard Contractual Clauses: The Irish Data Protection Commission will be the competent supervisory authority.
  5. Appendix 2 (Security Measures) of this DPA serves as Annex II of the Standard Contractual Clauses.

Appendix 1 to Schedule 2

This Appendix 1 forms part of the Clauses and must be completed and signed by the Parties. The Member States may complete or specify, according to their national procedures, any additional necessary information to be contained in this Appendix 1.

Data exporter

The data exporter is (please specify briefly your activities relevant to the transfer): The Data Exporter is the Client of SolutGen AI’s Services as defined in the Agreement.

Data importer

The data importer is (please specify briefly your activities relevant to the transfer): The Data Importer is SolutGen AI which offers services to Client through its online platform with respect to the Services.

Data subjects

The Personal Data transferred concern the following categories of data subjects (please specify): See Schedule 1 of the DPA.

Categories of data:

The Personal Data transferred concern the following categories of data subjects (please specify, tick the applicable): See Schedule 1 of the DPA.

Special categories of data (if appropriate):

The Personal Data transferred concern the following special categories of data (please specify, tick the applicable): See Schedule 1 of the DPA.

Processing operations:

The Personal Data transferred will be subject to the following basic Processing activities (please specify):

See Schedule 1 of the DPA.

**On behalf of the data exporter (Client):** Name (written out in full):

Position:

Address:

Other information necessary in order for the contract to be binding (if any): Signature:

**On behalf of the data importer (SolutGen AI):** Name (written out in full):

Position:

Address: TAP THE TABLE LLC, RYAN TYLER BAGGOTT SOLE MBR, 555 MILL ST, BLUFFTON, SC 29910

Other information necessary in order for the contract to be binding (if any): Signature:

**Appendix 2 to Schedule 2**

This Appendix forms part of the Clauses and must be completed and signed by the Parties.

Description of the Technical and Organizational Security Measures implemented by the Data Importer in accordance with Clauses 4(d) and 5(c) (or document/legislation attached):**

SolutGen AI will maintain administrative, physical, and technical safeguards for protection of the security, confidentiality and integrity of Client Personal Data, as described in the DPA. SolutGen AI will not materially decrease the overall security of the Services during the term.

Subprocessors will be bound to adhere to similar but not identical organizational security measures which will not fall below the level of data security as agreed herein. Any organizational security measures are subject to change of technical standards and can be adopted. If so requested, SolutGen AI will provide Client with a description of the then current measures.

SolutGen AI shall:

  1. Ensure that Client Personal Data can be accessed only by authorized personnel for the purposes set forth in Schedule 1 of this DPA;
  2. Take all reasonable measures to prevent unauthorized access to Client Personal Data through the use of appropriate physical and logical (passwords) entry controls, securing areas for data processing, and implementing procedures for monitoring the use of data processing facilities;
  3. Build in system and audit trails;
  4. Use secure passwords, network intrusion detection technology, encryption and authentication technology, secure logon procedures and virus protection;
  5. Account for all the risks that are presented by processing, for example from accidental or unlawful destruction, loss, or alteration, unauthorized or unlawful storage, processing, access or disclosure of Client Personal Data;
  6. Ensure pseudonymisation and/or encryption of Client Personal Data, where appropriate;
  7. Maintain the ability to ensure the ongoing confidentiality, integrity, availability and resilience of processing systems and services;
  8. Maintain the ability to restore the availability and access to Client Personal Data in a timely manner in the event of a physical or technical incident;
  9. Implement a process for regularly testing, assessing, and evaluating the effectiveness of technical and organizational measures for ensuring the security of the Processing of Client Personal Data;
  10. Monitor compliance on an ongoing basis;
  11. Implement measures to identify vulnerabilities with regard to the processing of Client Personal Data in systems used to provide services to Client;
  12. Provide employee and contractor training to ensure ongoing capabilities to carry out the security measures established in policy;
  13. Maintain SOC 2 compliance.

**On behalf of the data exporter (Client):** Name (written out in full):

Position:

Address:

Other information necessary in order for the contract to be binding (if any): Signature:

**On behalf of the data importer (SolutGen AI):** Name (written out in full):

Position:

Address: TAP THE TABLE LLC, RYAN TYLER BAGGOTT SOLE MBR, 555 MILL ST, BLUFFTON, SC 29910

Other information necessary in order for the contract to be binding (if any): Signature:

Schedule 3: Jurisdiction Specific Terms

  1. Australia:
    1. The definition of “Applicable Data Protection Law” includes the Australian Privacy Principles and the Australian Privacy Act (1988).
    2. The definition of “Personal Data” includes “Personal Information” as defined under Applicable Data Protection Law.
    3. The definition of “Sensitive Data” includes “Sensitive Information” as defined under Applicable Data Protection Law.
  1. Brazil:
    1. The definition of “Applicable Data Protection Law” includes the Lei Geral de Proteção de Dados (LGPD).
    2. The definition of “Data Processor” includes “operator” as defined under Applicable Data Protection Law.
  1. Canada:
    1. The definition of “Applicable Data Protection Law” includes The Federal Personal Information Protection and Electronic Documents Act (PIPEDA).
    2. SolutGen AI’s subprocessors, as described in Schedule 1 of this DPA, are third parties under Applicable Data Protection Law, with whom SolutGen AI has entered into a written contract that includes terms substantially similar to this DPA. SolutGen AI has conducted appropriate due diligence on its subprocessors.
    3. SolutGen AI will implement technical and organizational measures as set forth in Section 3 (Security) of this DPA.
  1. Israel:
    1. The definition of “Applicable Data Protection Law” includes the Protection of Privacy Law (PPL).
    2. The definition of “Data Controller” includes “Database Owner” as defined under Applicable Data Protection Law.
    3. The definition of “Data Processor” includes “Holder” as defined under Applicable Data Protection Law.
    4. SolutGen AI will require that any personnel authorized to process Client Personal Data comply with the principle of data secrecy and have been duly instructed about Applicable Data Protection Law. Such personnel sign confidentiality agreements with SolutGen AI in accordance with Section 3 (Security) of this DPA.
    5. SolutGen AI must take sufficient steps to ensure the privacy of Data Subjects by implementing and maintaining the security measures as specified in Section 3 (Security) of this DPA and complying with the terms of the Agreement.
    6. SolutGen AI must ensure that the personal data will not be transferred to a subprocessor unless such subprocessor has executed an agreement with SolutGen AI pursuant to Section 4 (Subprocessing) of this DPA.
  1. Japan:
    1. The definition of “Applicable Data Protection Law” includes the Act on the Protection of Personal Information (APPI).
    2. The definition of “Personal Data” includes “Personal Information” as defined under Applicable Data Protection Law.
    3. The definition of “Data Controller” includes “Business Operator” as defined under Applicable Data Protection Law. As a Business Operator, SolutGen AI is responsible for the handling of Personal Data in its possession.
    4. The definition of “Data Processor” includes a business operator entrusted by the Business Operator with the handling of personal data in whole or in part (also a “trustee”), as described under Applicable Data Protection Law. As a trustee, SolutGen AI will ensure that the use of the entrusted Personal Data is securely controlled.
  1. Singapore:
    1. The definition of “Applicable Data Protection Law” includes the Personal Data Protection Act 2012 (PDPA).
    2. SolutGen AI will process personal data to a standard of protection in accordance with the PDPA by implementing adequate technical and organizational measures as set forth in Section 3 (Security) of this DPA and complying with the terms of the Agreement.
  1. United Kingdom:
    1. References in this DPA to GDPR will to that extent be deemed to be references to the corresponding laws of the United Kingdom (including the UK GDPR and Data Protection Act 2018).
    2. The Standard Contractual Clauses will also apply to Client in the United Kingdom as data exporter and to SolutGen AI as data importer for Transfers of Personal Data to countries that are not deemed to have an adequate level of data protection under the United Kingdom’s Applicable Data Protection Law.
  1. United States – California:
    1. The definition of “Applicable Data Protection Law” includes the California Consumer Privacy Act of 2018 (CCPA).
    2. The definition of “Data Controller” includes “Business” as defined under Applicable Data Protection Law.
    3. The definition of “Data Processor” includes “Service Provider” as defined under Applicable Data Protection Law.
    4. The definition of “Personal Data” includes “Personal Information” as defined under Applicable Data Protection Law and, for clarity, includes any Personal Information contained within Client Personal Data.
    5. The definition of “Data Subject” includes “Consumer” as defined under Applicable Data Protection Law. Any Data Subject rights, as described in Section 5 (Data Rights Requests) of this DPA, apply to Consumer rights.
    6. SolutGen AI will Process, retain, use, and disclose Personal Data only as necessary to provide the Services under the Agreement, which constitutes a business purpose. SolutGen AI agrees not to (a) sell (as defined by the CCPA) Client Personal Data or Client end users’ Personal Data; (b) retain, use, or disclose Client Personal Data for any commercial purpose (as defined by the CCPA) other than providing the Services; or (c) retain, use, or disclose Client Personal Data outside of the scope of the Agreement.
    7. SolutGen AI certifies that its subprocessors, as listed in Schedule 1 of this DPA, are Service Providers under Applicable Data Protection Law, with whom SolutGen AI has entered into a written contract that includes terms substantially similar to this DPA. SolutGen AI conducts appropriate due diligence on its subprocessors.
    8. SolutGen AI will implement and maintain reasonable security procedures and practices appropriate to the nature of the Personal Data it Processes as set forth in Section 3 (Security) of this DPA.

SolutGen AI is Fully Committed to Data Protection and Security

In conclusion, SolutGen AI is fully committed to maintaining the highest standards of data protection and security. By adhering to the stringent requirements outlined in this Data Processing Agreement, SolutGen AI ensures that all Personal Data is handled responsibly, securely, and in compliance with applicable laws. We value the trust our clients place in us and are dedicated to upholding our obligations to protect their data.